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When do ATM and point-of-sale transactions post to my account?

  • Education Resources > Help Center > Debit Card FAQs

Are you wondering when ATM and point-of-sale transactions post to your account? We’ve got you covered! Learn more.

What if I can’t find a specific payee in the tool?

  • Education Resources > Help Center > Online Services FAQs > Bill Pay

Wondering what to do if you can’t find a specific payee in online bill pay? We’ve got you covered! Learn more.

What is a pending transaction?

  • Education Resources > Help Center > Online Services FAQs > Online Banking

Wondering what a pending transaction is? We can shed some light! Learn more.

Is Tap and Pay safe and secure?

  • Education Resources > Help Center > Debit Card FAQs

Wondering if Tap and Pay is safe and secure? It certainly is! Learn why.

How do I enroll in and use Zelle®?

  • Education Resources > Help Center > Mobile Services FAQs > Zelle

Interested in sending, requesting and receiving money with Zelle®? We’ll walk you through the enrolling process and share other helpful next steps!

How do I search for a transaction in mobile banking?

  • Education Resources > Help Center > Mobile Services FAQs > Mobile App

Wondering how to search for a specific transaction in mobile banking? It’s simple! Learn more about how you can easily search within our mobile app.

How do I receive money with Zelle®?

  • Education Resources > Help Center > Mobile Services FAQs > Zelle

Wondering how to receive money with Zelle®? If you’re already enrolled, it’s super easy!

What are scheduled and recurring payments with Zelle®?

  • Education Resources > Help Center > Mobile Services FAQs > Zelle

Zelle® makes it easy to schedule individual and recurring payments at Gate City Bank.

When will I be able to redeem my debit card reward points?

  • Education Resources > Help Center > Debit Card FAQs > Debit Card Rewards

Wondering when you’ll be able to redeem your debit card reward points? Wonder no more! Learn more about how you can view your points activity in your uChoose Rewards® account.

How can I “Pay With Points” using my debit card rewards?

  • Education Resources > Help Center > Debit Card FAQs > Debit Card Rewards

Learn how you can use your points to pay for purchases with PayPay®, Amazon.com and even select gas stations near you.