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What is an overdraft fee?

  • Education Resources > Help Center > General Banking FAQs > Overdrafts

Do you know what an overdraft fee is? Learn more so you can avoid one!

Can I opt out of Payday Your Way?

  • Education Resources > Help Center > General Banking FAQs > Payday Your Way

Need to opt out of Payday Your Way? No problem! The next steps are easy.

Will my direct deposits always arrive two days early?

  • Education Resources > Help Center > General Banking FAQs > Payday Your Way

Wondering if your direct deposits will always arrive two days early? It depends on a couple of key factors. Learn more!

What is a mutual bank?

  • Education Resources > Help Center > General Banking FAQs > General Banking

Gate City Bank is proud to be a mutual bank that doesn’t report to shareholders, but instead puts communities first. Learn more about how our mutual-bank status makes us special!

Is Gate City Bank FDIC-insured?

  • Education Resources > Help Center > General Banking FAQs > General Banking

At Gate City Bank, we’re proud of our long-time relationship with the FDIC, which helps protect customers against potential loss of their insured deposits.

How do I send a wire transfer?

  • Education Resources > Help Center > General Banking FAQs > General Banking

To initiate a wire transfer, contact us for assistance! Also, please be sure to have your recipient’s information ready.

How do I stop a check payment?

  • Education Resources > Help Center > General Banking FAQs > General Banking

Easily stop a check payment in online banking by following a few simple steps!

Can I send an international wire?

  • Education Resources > Help Center > General Banking FAQs > General Banking

Curious if you can send an international wire with us? Learn more!

What is remote deposit capture?

  • Education Resources > Help Center > Business FAQs > Remote Deposit Capture

Want to know more about remote deposit capture? We’ve got you! Learn more.

Who will train business customers for remote deposit capture?

  • Education Resources > Help Center > Business FAQs > Remote Deposit Capture

Is your business interested in accessing training for remote deposit capture? We’ve got you covered! Learn more.