Government Shutdown Assistance:
We’re Right Beside You.

If you are a federal employee and experiencing financial impact due to the government shutdown, we’re here to help! We may be able to assist you with:

Short-term loans with no fees or interest
Loan payment assistance options

Please reach out to your lender, call 701-293-2400, or email us at OnlineBanking@GateCity.Bank today. Learn more >

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Does business online banking include any personal information for login?

Education Resources > Help Center > Business FAQs > Business Banking

Wondering if business online banking includes any personal information for login? We can help!

How do I edit debit card alerts?

Education Resources > Help Center > Debit Card FAQs > Debit Card Controls

Easily learn how to customize your debit card alerts in just a few simple steps!

What are the image guidelines for My Card Creation?

Education Resources > Help Center > Debit Card FAQs

Wondering what the image guidelines are for My Card Creation? You’re in the right place! Learn more.

How does my Tap and Pay debit card work?

Education Resources > Help Center > Debit Card FAQs

Wondering how your Tap and Pay debit card works? It’s super easy! Learn more.

How do I change the personal identification number (PIN) for my debit card?

Education Resources > Help Center > Debit Card FAQs

Looking to change the personal identification number (PIN) for your Gate City Bank debit card? We’ve got you covered! Learn more.

When will I receive my title payoff letter?

Education Resources > Help Center > Loan FAQs > Personal Loans

Wondering when you’ll receive your title payoff letter? We can shed some light here! Learn more.

Can I use Zelle® internationally?

Education Resources > Help Center > Mobile Services FAQs > Zelle

Wondering if you can use Zelle^® internationally? Learn more.

What if I forgot my user ID or password?

Education Resources > Help Center > Mobile Services FAQs > Mobile App

Easily retrieve a forgotten user ID or password for online banking by following a few simple steps.

What is the Gate City Bank mobile app?

Education Resources > Help Center > Mobile Services FAQs > Mobile App

Wondering what the Gate City Bank mobile app is? Let us give you a quick overview!

How do I transfer money to another Gate City Bank customer?

Education Resources > Help Center > Online Services FAQs > Transfers

If you’re looking to transfer money to another Gate City Bank customer, we’ve made the process incredibly easy!

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