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How does my Tap and Pay debit card work?

  • Education Resources > Help Center > Debit Card FAQs

Wondering how your Tap and Pay debit card works? It’s super easy! Learn more.

When will I receive my title payoff letter?

  • Education Resources > Help Center > Loan FAQs > Personal Loans

Wondering when you’ll receive your title payoff letter? We can shed some light here! Learn more.

How do I edit debit card alerts?

  • Education Resources > Help Center > Debit Card FAQs > Debit Card Controls

Easily learn how to customize your debit card alerts in just a few simple steps!

Secure Your Device

  • Security > Stay Secure

Whether it’s creating strong passwords, regularly updating antivirus software or anything in between, we offer quick and easy tips to help you secure your device and keep sensitive personal and financial data from falling into the wrong hands.

Avoid Scams

  • Security

Scammers are always up to something. Whether it’s bank imposter schemes, IRS tax cons or anything in between, we’re here to help you steer clear of their fraudulent activity. Easily recognize the signs of common scams – and know how to avoid them.

Military Banking

We’re proud to serve our nation’s finest. Learn about our long history of honoring service members and their loved ones through VA loans, veteran charities and military support.

Online Banking

Wherever life takes you, we make it easy to check your balance, set custom controls, pay bills and more – anytime, anywhere.

Kim Settel

  • Our People > Team Member Stories

From the time Kim Settel was a little girl, her dad always knew she was destined for great things. Ultimately, their special bond led to the career of a lifetime – and a better way of life for many.

Mobile Wallet

  • Move Money

Pay with confidence – and convenience! Easily add a Gate City Bank debit card to your mobile wallet and enjoy safe payments with a phone, smartwatch or tablet at your favorite participating stores.

Report Fraud

  • Security

We work tirelessly to protect your personal and financial information, but if you ever become a victim of fraud, it’s incredibly easy to report it. Rest assured, we’ll take care of you.