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What is mobile deposit?

  • Education Resources > Help Center > Mobile Services FAQs > Mobile Check Deposit

Wondering what mobile deposit is? We can explain it in a few seconds! Learn more.

How do I access Zelle® and online bill pay?

  • Education Resources > Help Center > Mobile Services FAQs > Zelle

Accessing Zelle® and online bill pay is easy! Just follow a couple of simple steps in our mobile app.

How do I receive money with Zelle®?

  • Education Resources > Help Center > Mobile Services FAQs > Zelle

Receiving money with Zelle® is super quick and easy! If you’re not already enrolled, follow a few simple steps, and you’ll be all set.

Can I reverse or cancel a payment?

  • Education Resources > Help Center > Mobile Services FAQs > Zelle

If you’re looking to cancel a Zelle® payment, there are some important factors to consider.

Whom can I send money to with Zelle®?

  • Education Resources > Help Center > Mobile Services FAQs > Zelle

With Zelle®, you can quickly and easily send money to friends, family and other people you know. Learn more!

What if I get an error message when enrolling in Zelle®?

  • Education Resources > Help Center > Mobile Services FAQs > Zelle

If you receive an error message while trying to enroll an email address or U.S. mobile number with Zelle®, we’ll help guide you forward with easy next steps.

How does the mobile app work?

  • Education Resources > Help Center > Mobile Services FAQs > Mobile App

Wondering how our mobile app works? It’s very user-friendly! Once you download it from your mobile device’s app store and log in, learn more about the benefits you can enjoy.

How do I hide or show accounts?

  • Education Resources > Help Center > Mobile Services FAQs > Mobile App

Hide or show your accounts with ease in online and mobile banking! Simply follow a few basic steps, and you’ll be good to go.

Is the Gate City Bank mobile app secure?

  • Education Resources > Help Center > Mobile Services FAQs > Mobile App

Wondering if our mobile app is secure? Great news! Learn more about how our app uses multiple methods to guard against malicious access to your account information.

How can I view online statements and notices?

  • Education Resources > Help Center > Online Services FAQs > Online Statements

Accessing your online statements and notices takes just seconds. Simply follow a few easy steps, and you’ll be all set!