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Will the updated online and mobile banking look different?

  • Education Resources > Help Center > Online Services FAQs > Recent Updates

You’ll be happy to hear that your online and mobile banking experience has been updated! Enjoy the same great app, now with greater functionality.

Can I receive online statements and notices for all my accounts?

  • Education Resources > Help Center > Online Services FAQs > Online Statements

Wondering if you can receive online statements and notices for all your accounts? You’re in luck! Learn more.

How do account alerts work?

  • Education Resources > Help Center > Online Services FAQs > Online Banking

Gate City Bank makes setting up account alerts very quick and easy, so you can seamlessly track your account’s activity through online banking.

Where can I use my Gate City Bank Tap and Pay debit card?

  • Education Resources > Help Center > Debit Card FAQs

Wondering where you can use your Tap and Pay debit card? As it turns out, there are multiple places! Learn more.

What happens if I close the account or pay off my loan receiving the round-up funds?

  • Education Resources > Help Center > Saving FAQs > Simply Save

Worried about what will happen with Simply Save if you close your account? Don’t be! Learn more.

Can I set up Simply Save to fund an account if I am not the owner?

  • Education Resources > Help Center > Saving FAQs > Simply Save

lf you’re wondering if you can set up Simply Save to fund another person’s account, the answer is yes! Learn the details.

What is phishing?

  • Education Resources > Help Center > Security and Fraud FAQs > Fraud Protection

Want to learn more about what phishing is? You’re in the right place!

How secure are online applications?

  • Education Resources > Help Center > Security and Fraud FAQs > Security

How secure are our online applications? You’ll love the answer! Learn more.

Are there any prepayment penalties?

  • Education Resources > Help Center > Loan FAQs > Personal Loans

There are absolutely no prepayment penalties on any of our personal loans or lines of credit! Learn more.

When can I expect to hear back after applying?

  • Education Resources > Help Center > Careers > Applying

Wondering when you can expect to hear back from us after applying for a position? We can shed some light! Learn more.