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How do I set up a checking reserve line of credit to avoid overdraft fees?

  • Education Resources > Help Center > General Banking FAQs > Overdrafts

Interested in setting up a checking reserve line of credit to avoid overdraft fees? Learn more!

What is the culture like at Gate City Bank?

  • Education Resources > Help Center > Careers > Applying

Want to know what our culture is like? You’re in for a treat! Learn more.

How does Payday Your Way work?

  • Education Resources > Help Center > General Banking FAQs > Payday Your Way

Want to know how Payday Your Way works? You’re in the right place! Learn more.

Can I opt out of Payday Your Way?

  • Education Resources > Help Center > General Banking FAQs > Payday Your Way

Need to opt out of Payday Your Way? No problem! The next steps are easy.

Where can I find the total amount I have paid in overdraft fees this year?

  • Education Resources > Help Center > General Banking FAQs > Overdrafts

To locate a current list of the total amount you have paid year-to-date in overdraft fees, please reference your most recent checking account statement (last page).

I’m hesitant about banking online – can other people see my account information?

  • Education Resources > Help Center > Security and Fraud FAQs > Security

How secure is our online banking? We’ll answer your question with another question: Have you heard of Fort Knox? Learn more!

If I do not want my surplus refunded, can I keep it in my mortgage escrow account?

  • Education Resources > Help Center > Loan FAQs > Mortgage Loans

Unfortunately, you’re not able to keep your surplus in your mortgage escrow account. We’re happy to explain further. Learn more.

What do I need to open a checking or savings account?

  • Education Resources > Help Center > General Banking FAQs > Checking and Savings Accounts

Are you up to speed on what you’ll need to open a checking or savings account with us? Let’s do a quick check!

What is the cost to order checks?

  • Education Resources > Help Center > General Banking FAQs > Checking and Savings Accounts

Want to know how much it costs to order checks? You’re in the right place! Learn more.

When are bill payments deducted?

  • Education Resources > Help Center > Online Services FAQs > Bill Pay

If you’re curious about when bill payments are deducted in online and mobile banking, we can provide more information!