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How much history is available for my accounts?

  • Education Resources > Help Center > Online Services FAQs > Online Banking

Whether it’s for checking, savings or CDs, we make it easy to look back at months of account history.

Do I need to redownload the mobile app?

  • Education Resources > Help Center > Online Services FAQs > Recent Updates

We’ve enhanced our online and mobile banking experience to include a host of new benefits. Update the mobile app today, so you don’t miss out on any of the latest upgrades!

When will the bank refund my ATM fee?

  • Education Resources > Help Center > Debit Card FAQs

Wondering when your ATM fees will be refunded? You’re in the right place! Learn more.

What should I expect when buying a home?

  • Education Resources > Help Center > Loan FAQs > Mortgage Loans

Wondering what to expect when buying a new home? We can shed some light! Learn more.

What should I do if a payment did not reach my payee?

  • Education Resources > Help Center > Online Services FAQs > Bill Pay

Wondering what to do if a payment doesn’t reach your payee? We can help! Learn more.

How do I reorder my accounts?

  • Education Resources > Help Center > Online Services FAQs > Online Banking

To reorder your accounts in online banking, we can walk you through a few simple steps.

What is an eBill?

  • Education Resources > Help Center > Online Services FAQs > Bill Pay

Wondering what an eBill is? We can shed some light! Learn more.

Does Gate City Bank know my password?

  • Education Resources > Help Center > Online Services FAQs > Online Banking

Wondering if we know your password? We actually don’t! But we can help reset it if it’s ever forgotten. Learn more about how your security is paramount to us.

Can I complete a personal loan application over the phone or online?

  • Education Resources > Help Center > Loan FAQs > Personal Loans

Did you know that there are multiple ways to apply for a personal loan with us? We make it easy! Learn more.

Do I need a co-borrower to get a loan?

  • Education Resources > Help Center > Loan FAQs > Personal Loans

Wondering if you need a co-borrower to get a personal loan? It depends on a couple of factors. Learn more!