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How is my mortgage escrow payment calculated?

  • Education Resources > Help Center > Loan FAQs > Mortgage Loans

Want to know how your mortgage escrow payment is calculated? You’re in the right place! Learn more.

Is an account number required when adding a new payee?

  • Education Resources > Help Center > Online Services FAQs > Bill Pay

Wondering if an account number is required when adding a new payee? It is! And for a good reason. Learn more.

What are online statements and notices?

  • Education Resources > Help Center > Online Services FAQs > Online Statements

Learn more about how our convenient online statements and notices provide multiple benefits when it comes to staying up-to-date on your account.

How do I pay off my loan?

  • Education Resources > Help Center > Loan FAQs > Personal Loans

Looking to pay off your loan? We’re here to assist with a few helpful options!

How do I sign up for online bill pay?

  • Education Resources > Help Center > Online Services FAQs > Bill Pay

Ready to sign up for online bill pay? We can help with easy next steps!

How do I determine how much equity I have in my home?

  • Education Resources > Help Center > Loan FAQs > Home Equity Loans

Want a quick and easy way to determine the equity in your home? Look no further! Learn more.

What is encryption and what does it do to keep my information secure?

  • Education Resources > Help Center > Security and Fraud FAQs > Security

Pop quiz! How does Gate City Bank use encryption to keep your information secure? Check the answer.

What is the difference between overdraft fees and NSF fees?

  • Education Resources > Help Center > General Banking FAQs > Overdrafts

Want to know the difference between overdraft fees and NSF fees? You’re in the right place! Learn more.

How do I send a wire?

  • Education Resources > Help Center > General Banking FAQs > General Banking

Interested in sending a wire? Learn more!

What is the bank’s routing number?

  • Education Resources > Help Center > General Banking FAQs > General Banking

Need to know our routing number? No problem! Learn more.