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What is a mutual bank?

  • Education Resources > Help Center > General Banking FAQs > General Banking

Gate City Bank is proud to be a mutual bank that doesn’t report to shareholders, but instead puts communities first. Learn more about how our mutual-bank status makes us special!

How do I update my contact info?

  • Education Resources > Help Center > General Banking FAQs > General Banking

Need to update your address, phone number or email? We’ve got you covered with a few easy steps!

What are merchant services?

  • Education Resources > Help Center > Business FAQs > Merchant Services

Interested to learn what merchant services are? We’ve got you!

How many users can be set up for my business in business online banking?

  • Education Resources > Help Center > Business FAQs > Business Banking

Wondering how many online banking users you can sign up for your business? We’ve got you covered!

What is the culture like at Gate City Bank?

  • Education Resources > Help Center > Careers > Applying

Want to know what our culture is like? You’re in for a treat! Learn more.

How do I unlock my debit card?

  • Education Resources > Help Center > Debit Card FAQs > Debit Card Controls

Discover a few simple steps to reactivate your debit card in online and mobile banking!

Where can I earn debit card reward points?

  • Education Resources > Help Center > Debit Card FAQs > Debit Card Rewards

Wondering where you can earn debit card reward points? Good news! You can earn them pretty much anywhere. Learn more!

Which accounts automatically refund ATM fees?

  • Education Resources > Help Center > Debit Card FAQs

Wondering which Gate City Bank accounts automatically refund ATM fees? You’re going to love the answer! Learn more.

What will my interest rates be for a personal loan?

  • Education Resources > Help Center > Loan FAQs > Personal Loans

Wondering what interest rates are for a personal loan? You’re in the right place! Learn more.

Is the interest paid on a home equity loan tax-deductible?

  • Education Resources > Help Center > Loan FAQs > Home Equity Loans

Wondering if your home equity loan interest is tax-deductible? Learn more!