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What if I decide to discontinue Simply Save?

  • Education Resources > Help Center > Saving FAQs > Simply Save

No longer want to use Simply Save? No problem! Learn more about how we can help you with next steps.

How do I sign up for fraud text alerts?

  • Education Resources > Help Center > Security and Fraud FAQs > Fraud Protection

To receive fraud text alerts, simply make sure your mobile number is updated in online banking.

Two-factor Authentication (2FA)

  • Education Resources > Glossary

An extra layer of protection beyond a username and password that involves a second step in verifying your identity, such as through a text message with a temporary passcode, or a biometric factor like a fingerprint or facial scan.

How do I open a new account?

  • Education Resources > Help Center > General Banking FAQs > Checking and Savings Accounts

Want to open a new account? We thought you’d never ask! Learn more.

How do I set a travel notification?

  • Education Resources > Help Center > General Banking FAQs > General Banking

If you need to set a travel notification in online banking, we’ve got you covered with a few easy steps.

How do I dispute a transaction?

  • Education Resources > Help Center > General Banking FAQs > General Banking

If you ever need to dispute a debit card or ATM transaction, you can rest easy knowing we’re right by your side.

How do I get started with remote deposit capture?

  • Education Resources > Help Center > Business FAQs > Remote Deposit Capture

Curious about how to get started with remote deposit capture? We can help! Learn more.

What payment types are accepted with merchant services?

  • Education Resources > Help Center > Business FAQs > Merchant Services

Wondering what payment types are accepted with our merchant services? Great question! Learn more.

What file formats are available for downloading transactions in business online banking?

  • Education Resources > Help Center > Business FAQs > Business Banking

Wondering what file formats are available for downloading transactions in business online banking? You’re in luck!

How do I contact Human Resources?

  • Education Resources > Help Center > Careers > Applying

Do you wish to contact our Human Resources team? We’re happy to help! Learn more.