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Say goodbye to waiting days for private financial information to arrive in the mail. Instead, have digital access to that time-sensitive information immediately by enrolling in online banking! We'll even notify you via email whenever new information becomes available.
Keeping track of your accounts shouldn’t be stressful! By signing up for online statements and notices, you’ll stay focused on:
Gate City Bank’s online statements and notices are a practical solution that enhances security, reduces waste and eliminates the need for physical storage. They’re a quick and convenient way to view financial activity, with statements showing account transactions over a set period and notices providing updates on your account or loan status.
To sign up for online statements and notices in online banking, start by navigating to “Accounts.” From there, choose “Statements & Documents,” “Preferences” and “Subscription Preferences,” then click the gear icon on the right and choose your accounts.
If you’re using the mobile app, start by tapping “More” at the bottom of your screen. From there, select “Accounts,” “Statements & Documents,” “Settings” and “eDocuments,” then choose your accounts.
Unfortunately not. When you select to receive paperless statements and notices online, you will no longer receive paper statements and notices in the mail.1 With paperless statements and notices, all your historical statements are conveniently stored online for you to view, print or save anytime!
Online statements and notices are available for all checking accounts, savings accounts, mortgage loans and personal loans that are set up with automatic payments.
To access online statements and notices in online banking, simply navigate to “Accounts” and click “Statements & Documents.” If you’re using the mobile app, choose “More” at the bottom of your screen, then select “Accounts” and “Statements & Documents.”
Note: To access statements and notices from accounts that have been closed for more than two years, please contact us.
We make it easy! You’ll receive an email or text notification when a new statement is available online, depending on which notification preference you have selected. To ensure that you receive email notifications, please add Gate City Bank to your “Safe Senders” list or address book.
Psst. Here is the full list of FAQs for online statements and notices.
Wherever life takes you, we make it easy to check your balance, set custom controls, pay bills and more – anytime, anywhere.
Safe. Secure. 24/7. Download our app today, and bank on the move with mobile deposit, quick transfers and more!
Whether it’s sending money to loved ones, paying back a friend for lunch, addressing bills or anything in between, we provide multiple ways to move money. The best part? It’s safe, easy and fast.
1 Gate City Bank reserves the right to provide paper account notices and documents in lieu of electronic documents.
Customers who enroll in online banking will automatically receive online statements and notices.
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