How secure are online applications?

Filling out applications online is as secure as our online banking system! We use 128-bit encryption technology to protect your username, password and other personal account information when you're using our online applications. 

Related Questions

Absolutely not! Your account information is just as secure as it is at your physical brick-and-mortar bank location. We take the security of our system seriously, and deploy standards and encryption methods to ensure your information stays protected.

Encryption is a way to rewrite something in a code that can then be decoded later with the right key. The encryption we use employs a mathematical process that involves 128 bits. While using our online banking, all communication between you and our system is encrypted.

Our free1 mobile app is an easy-to-use service that enables you to access your account information, transfer funds and pay your bills from an iOS or Android mobile device.

Download our mobile app today!

Download on the Apple App Store  Get it on Google Play

Mobile check deposits using the Gate City Bank mobile app are protected. Security features include enhanced security measures such as password protection, data encryption and internet firewalls to guard against unauthorized access.

Check images and other private information are not stored within the mobile app or on your phone, making a check deposit with the mobile app as safe as using online banking.

Don't have our mobile app? Download it today:

Download on the Apple App Store  Get it on Google Play

At Gate City Bank, your security is paramount, and you can rest assured that none of our team members know your online banking password. However, if you ever forget your password, you can click on the “Forgot Password?” link from the login area or contact us for password reset assistance.

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