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Great question! Generally, phishing refers to an outreach attempt by a fraudster who uses social engineering to obtain your sensitive personal information via phone, text, email, fax or other means. Fraudulent phone calls – or voice phishing (vishing) – for example, may be made to local phone numbers, and the caller ID may falsely display a specific person’s or institution’s name or phone number. However, these phone calls are likely a scam.
A phishing scam occurs when a criminal pretends to be a trusted source to trick you into revealing sensitive information, like passwords or account numbers. These scams are typically carried out through misleading emails or phone calls.
If you believe that you’ve become the target of a phishing scam, don’t respond! Instead, contact us immediately to report it. But if you’ve accidentally provided your confidential information, please still reach out so we may assist you further. Rest assured, you won’t be held subject if the situation is reported quickly and other conditions are met.
Important note: To protect your personal and financial information, we suggest that you never share the following details (which we will never ask for):
Online identity protection has to do with following best practices while you’re banking online, shopping or just surfing the internet. We’re happy to offer overall security assistance with a host of helpful tips and resources!
Absolutely not! Your account information is just as secure as it is at your physical brick-and-mortar bank location. We take the security of our system seriously, and deploy standards and encryption methods to ensure your information stays protected.
Filling out applications online is as secure as our online banking system! We use 128-bit encryption technology to protect your username, password and other personal account information when you're using our online applications.
Encryption is a way to rewrite something in a code that can then be decoded later with the right key. The encryption we use employs a mathematical process that involves 128 bits. While using our online banking, all communication between you and our system is encrypted.
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