What can we help you find?
Yes, you can. In online banking, simply select the gear icon and navigate to “Statements & Documents” to access the “Preferences” tab. From there, you can easily designate the preferred delivery method per account. Once you’re done, choose “Continue,” agree to the terms and select “Save.”
You can also request adjustments by contacting us anytime.
A practical solution that enhances security, reduces waste and eliminates the need for physical storage, Gate City Bank’s online statements and notices are a quick and convenient way to view financial activity that has taken place within a certain time period. Online statements outline summaries of your transactions, while online notices provide key status updates regarding your account or loan.
Signing up for online statements and notices is easy! Just follow these basic steps:
From there, all accounts will be automatically set up to receive online statements and notices.
Unfortunately not. When you select to receive paperless statements and notices online, you will no longer receive paper statements and notices in the mail.1 With paperless statements and notices, all your historical statements are conveniently stored online for you to view, print or save anytime!
For current customers, the previous two years’ worth of account statements and notices will be available in online banking and our mobile app. This information will also be conveniently available for two years after an account has closed.
1 Gate City Bank reserves the right to provide paper account notices and documents in lieu of electronic documents.
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