What can we help you find?
We’ve made it super easy! Simply follow the step-by-step registration process, and your online banking account will be set up immediately upon verification of the information provided. Please contact us if you have questions with your registration.
Businesses can follow the same registration process right after their account is opened. You'll be able to access your account information, but you'll need to contact a treasury management consultant or visit one of our locations in order to gain access to additional features.
As a safety measure to prevent unwanted access to your account, and to protect your personal and financial information, we may ask you to answer a challenge question or provide a one-time passcode using two-factor authentication (2FA) from time to time.
If you request it, your account settings can be adjusted to ask challenge questions each time there’s a log-in attempt. And in the event a one-time passcode is needed, you’ll be asked if you would like it sent via text or a phone call, and the code will be valid for one log-in session.
Events that may spark the need for this extra layer of security include:
This is likely a standard message indicating that you’ve merely entered an invalid User ID or password. If you receive this message and need assistance logging in to your account, click on the “Forgot User ID” or “Forgot Password” links and then follow the prompts. If you have any further questions, please contact us for assistance!
It’s easy! Simply log in to online banking, navigate to “Accounts” and select your account from the accounts list. From there, choose “Account Details” to see the following information:
All new accounts will automatically be added to your existing online banking within one business day of being opened, and closed accounts won’t be visible in online banking. (Online statements will be available for two years following the account closing date.)
You can also hide an account without removing it, if needed. To hide an open account in online banking, navigate to the “Tools” menu, then select “Settings” and “Account.” Choose the pencil icon to edit account details, then uncheck the box to hide the account and hit “Save.” Simply recheck the box to see the account again in the future.
We take the protection of your personal information very seriously. To protect your online security, we strongly encourage users NOT to share online banking profiles or login credentials. A joint-account owner can call and discuss the account, but any maintenance for online banking can’t be done by someone other than the online banking owner.
If you would like your spouse to have access to online banking for a joint account, you’ll need to register separately for online banking accounts. Please contact us with any questions or if you need further assistance!
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