How current is my information in online banking?

For your peace of mind, you can rest assured that your balances, transfers and transaction history in online banking are live and up-to-date within 10 minutes of your latest activity.

Related Questions

Great question! The current balance is the amount of money that is actually in your account at any given time. It reflects only transactions that have posted to your account, not authorized transactions that are pending. The available balance is the account balance minus any funds preauthorized or held (such as outstanding debit card transactions or deposited check holds).

A pending item is a transaction that hasn’t been fully processed yet, such as a debit card purchase. It typically posts to your account within one to two business days, as determined by the merchant.

We make looking back on previous transactions super convenient! Checking, savings and certificate of deposit (CD) accounts will have up to 25 months of history that’s readily available.

Using a browser instead of the mobile app, simply navigate to the “Tools” tab and select “Settings.” From there, choose the “Accounts” header and then “Reorder Accounts.” All available accounts (including those that have been added for internal transfers) will show. Once you’ve finished reordering your accounts, hit “Save Order.”

Note: You can’t move the checking, savings or loan categories themselves. Additionally, reordering isn’t possible if there’s only one account in a category.

Account alerts are processed at the top of every hour and can be delivered via email or push notification. They’re perfect for tracking details such as:

  • Balances
  • Transactions
  • Deposits
  • Withdrawals
  • Progress on savings goals
  • External and internal transfers

Using a browser, easily access and set up account alerts by navigating to “Tools” and clicking “Alerts.” For our mobile app, hit “More” at the bottom of your screen, then choose “Tools” and “Alerts.”

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