What can we help you find?
So long as the mobile deposit status shows as “Held for Review,” you can delete the deposit. Simply select your account, then tap “Deposit” in the menu. From there, select the “View History” icon at the top-right of the screen, then locate the deposit labeled “Held for Review” and swipe left to delete it.
There are a number of reasons why checks may not be able to be deposited using the mobile app:
Great question! Mobile deposit is an easy way to electronically deposit checks from your mobile device using our mobile app.
The best part? Mobile deposit is free1 to Gate City Bank customers. Simply download the Gate City Bank mobile app to get started.
Great question! You need only be a current Gate City Bank customer with a checking or savings account to use mobile deposit. You must also be enrolled in online banking and have downloaded our mobile app. Before depositing your first check, you’ll need to read and accept the Mobile Remote Deposit Agreement. Don't have our mobile app? Download it today:
Mobile check deposits using the Gate City Bank mobile app are protected. Security features include enhanced security measures such as password protection, data encryption and internet firewalls to guard against unauthorized access.
Check images and other private information are not stored within the mobile app or on your phone, making a check deposit with the mobile app as safe as using online banking.
Don't have our mobile app? Download it today:
1 Data connection is required. Wireless carrier fees may apply.
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