What is Snapshot?

It sure is! The Gate City Bank mobile app uses multiple methods to guard against malicious access to your account information, including:

• Login authentication to verify your identity via password-protected access, biometric or fingerprint scan or passcode entry (especially when attempting to access your account from a new device).
• Account data and passwords aren’t stored on your mobile device.
• Closing the app will end your mobile banking session to prevent unintentional data sharing.

Great question! You can simply download our mobile app from your mobile device’s app store. Once logged in, you can take advantage of the following:

• Access Accounts: Easily view account balances and account history.
• Pay Bills: Viewing and managing your bills is super simple.
• Make Transfers: Transfer between your accounts, or to another Gate City Bank customer.
• Find Locations: Locate the nearest Gate City Bank location or ATM.
• Contact Us: Our team members look forward to assisting you!
• Deposit Checks: Take a photo of the front and back of your check, and easily deposit it right from your mobile device.
• And More!

Don’t have the Gate City Bank mobile app? Download it today!

Signing up is a breeze! Just follow these simple steps:

• On the login screen, tap “Sign Up.”
• Review the disclosure and tap “Accept.”
• Complete your information and tap “Submit.”
• Enter a user ID and password.
• Complete the identity verification.
• And that’s it!

To hide or show accounts in online banking, select the gear icon to the right of “Accounts” in the “Dashboard” section. From there, uncheck the accounts you don’t want displayed and check the accounts you do. When you’re done, click “Save.”

If you’re using the mobile app, navigate to “More” at the bottom of your screen, then choose “Settings” and “Accounts.” From there, select the accounts you’re interested in and use the “Hide This Account” checkbox to show or hide them.

It’s easy! Simply select the desired account in the Gate City Bank mobile app and tap on the search icon at the top of the screen to look for the transaction you’re thinking of.