What can we help you find?
To report your debit card as lost or stolen through online banking, navigate to “Debit Cards,” then select “Card Management & Rewards” and “Report Lost or Stolen.” If you’re using the mobile app, simply tap “Cards” at the bottom of your screen, then select “Report Lost or Stolen.” You can also contact us.
Once we’ve been notified, we’ll close the debit card within one business day and help you secure a new card.
Ordering your Gate City Bank debit card is easy! Here are the options:
You should expect to receive your card within 7-10 business days.
Depending on the order, you could receive it instantly!
Stop by one of our 45 convenient locations for an instant-issue debit card, which is available for our standard Gate City Bank card design and My School Spirit card designs.
You can also order a debit card via our online form or by calling our Customer Service Center at 701-293-2400 or 800-423-3344, Monday through Friday 7:30 a.m. to 8:30 p.m. and Saturday from 9:00 a.m. to 5:30 p.m. CT. Your debit card will typically be delivered by mail within 7-10 business days. Please contact us if your card does not show up in a timely manner, and we'll be happy to assist you.
To report a fraudulent debit card or ATM transaction, simply contact us. Our team will guide you every step of the way, collecting any necessary information to assist you as quickly as possible.
To set a travel notification in online banking, navigate to “Debit Cards” and click “Card Management & Rewards.” From there, scroll down and select “Manage Travel Plans” under the “Manage Card” section. For our mobile app, simply tap “Cards” and scroll down to select “Manage Travel Plans.” (Note: Make sure the card shown is the one you want to create the notification for.)
You can also submit a travel notification by contacting us.
With the My School Spirit debit card, there are multiple schools and designs to choose from! Check out our list of options.
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