Yes! Simply stop by your nearest Gate City Bank location, or give us a call at 800-423-3344 and we'll assist you with this request right away.
Great question! We’ll work to make your funds available to spend the same day we receive a deposit notice from your employer or other payers – up to two days earlier than your scheduled payday.1
Absolutely not! Payday Your Way comes free with your Gate City Bank checking account.
This largely depends on when we receive a deposit notice from your employer or other payers. As soon as we receive that notification (except on Sundays or federal holidays), we’ll make the funds available to you!
If you have questions, please contact us and a team member will be happy to help you!
It’s simple! If we have your current mobile number on file and we detect suspicious activity on your debit card, you’ll receive a text message. If you reply “STOP,” you’ll no longer receive text messages and will then be notified of fraud alerts via phone calls, emails or a letter in the mail.
If you’re interested in receiving fraud alerts via text message, please make sure that we have your current mobile number on file. To update your mobile number, simply log in to online banking and go to “Profile Updates” under “Profile/Settings,” give us a call at 800-423-3344 or stop by your nearest location to ask to update your contact information.
1 Early paydays! Isn’t that neat? Your funds will generally be accessible the same day we receive a deposit notice from your payer, up to two days earlier than your scheduled payment. Direct deposit is required, and early access is subject to the payer’s timing in submitting funds.