What can we help you find?
Your account information is located specifically at the bottom of your check. Beginning from left to right, you’ll see your:
It’s easy! Simply log in to online banking, navigate to “Accounts” and select your account from the accounts list. From there, choose “Account Details” to see the following information:
We’re happy to share it! Our routing number is 291370918. Please contact us if you have any questions!
It’s super easy! Contact us directly to report a fraudulent debit card transaction or other debit card dispute situation, including ATM disputes. Our team will work closely with you, collecting all details needed to credit the transaction or guide you through the process within one business day. From there, if applicable, we'll get a new debit card ordered for you, as well.
You can also submit a fraudulent debit card transaction or other types of debit card disputes by logging in to your online banking account or conveniently using the mobile app!
If you need to stop a recurring transaction on your Gate City Bank debit card, please contact us and we’d be happy to assist you!
You can easily add a travel request within online banking by selecting “Submit a Form” from below the “Contact Us” tab. Then, select “Travel Notice” from the list of forms and complete the form.
You can also use the Gate City Bank mobile app to submit your travel notice. Simply navigate to “Contact Us,” then choose “Traveling Soon?” and complete the form.
You may also submit your travel notification by contacting us.
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