Deposited funds may not show up in your account right away if:
If you ever have questions about when deposits will post to your account, please contact us. We'll be happy to assist you!
When you can access a deposit typically depends on the type of deposit made:
If you have questions about the status of a specific deposit, please contact us. We’ll be happy to assist you!
An account hold is a temporary restriction that prevents a transaction from being completed right away. When an account is in a hold, it allows us to verify the authenticity of the transaction and ensure the funds are legitimate before they’re made available for use.
For example, if you cash a check from another bank, we may place a hold on an equivalent amount in your account until the check clears. Similarly, if you deposit a check, we may place a hold on funds in the originator's account until the deposit clears.
Simply contact us or stop by one of our locations. We’ll be happy to assist you! As a next step, we’ll provide you with a form that will eventually be given to your employer or other payer.