Curly-haired woman using her Gate City Bank mobile app beside her boyfriend on a green couch inside their North Dakota home

5 Simple Tips for Secure Mobile Banking.

Safe. Simple. Secure. From using biometric ID options to quickly reporting a lost device, here are five practical ways to help protect yourself and your account when you’re on the go.

Breathing Easy With Mobile Banking Apps.

In today’s fast-paced world, managing your finances should be effortless – even when you’re on the move. Mobile banking apps with advanced features make it more convenient and more secure than ever before. In fact, with Gate City Bank’s user-friendly mobile banking app, it’s simple and safe to transfer funds, view your balance, make deposits and more wherever you go.

But how can you put a little extra peace of mind in your back pocket?

How to Better Protect Your Personal Information.

To ensure a safe and seamless experience, follow these practical tips when using any of your favorite financial apps:

  1. Log out when finished

    Always close the app after you’re done to end your mobile banking session and prevent any unintentional data sharing. Think of it as locking the door behind you. Closing out the app keeps your information safest!

  2. Keep passwords private and robust

    Store your passwords securely. Change your passwords regularly, and make them unique and difficult to guess by using a mix of numbers, special characters and uppercase/lowercase letters.

    For added security, you can also consider using a longer passphrase, typically made up of four or more words. For example, a 15-character passphrase with one capital letter, one numeral and one special character is typically more secure and often easier to remember than a shorter complicated password.

  3. Use biometric ID

    For added security, take advantage of biometric ID options, such as fingerprint or facial recognition. As a good rule of thumb, set your phone to lock automatically when not in use, too. It’s like putting a high-security lock on a vault, making it more difficult for someone to attempt to access your personal information if your phone is lost or stolen.

Pro Tip:

Did you know we use multiple methods to help safeguard your account? Our login authentication includes password-protected access and biometric (facial or fingerprint) ID. Plus, account data and passwords are never stored on your device for additional protection.

  1. Report lost devices right away

    If your device is lost or stolen, inform your bank immediately. Also, contact your wireless provider to safeguard your information, and consider letting your friends and family know as well.

  2. Avoid public Wi-Fi

    Because you don’t always know the security settings of public Wi-Fi networks, avoid joining them whenever you’re accessing personal information or financial data. Use your carrier’s secure network to help prevent any fraudulent attempts on your account(s).

And remember, when it comes to convenient banking, you should expect a secure and intuitive mobile app as a staple to your experience. Not only will it make it easier to manage your finances wherever you go, but it will help safeguard your information from fraud and cyber threats, too!

Pro Tip:

Gate City Bank’s updated mobile app offers a range of advanced features, designed to make your banking experience smoother, safer and more intuitive. With state-of-the-art technology, you can confidently manage your finances – knowing we’re actively protecting your information while you bank.

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