Online Banking
Sign Up!Stay in control! With Gate City Bank, you can freeze your debit card in seconds if it’s lost or stolen, set your own spending limits and stay protected.
Managing your debit card is simple and secure – right from our mobile app or online banking. Whether your card is misplaced or you need to set spending limits, you can quickly adjust settings anytime, anywhere. Plus, you can:
Monitor activity
Receive alerts to approve each transaction
Freeze your card in seconds
Block transactions based on specific types of businesses
Regionally limit spending, so only transactions within a specified radius will be allowed
And more!
When it comes to setting up debit card controls, we make creating limits, receiving alerts, freezing funds and turning your debit card on and off easy! To get started in online banking, navigate to “Debit Cards” and choose “Card Management & Rewards.” If you’re using our mobile app, simply tap “Cards.”
With debit card controls, you can easily set limits, receive alerts and freeze funds so that no transactions will be approved (aside from recurring payments). You can also set blocks based on:
To adjust your debit card controls, simply navigate to “Debit Cards” in online and mobile banking, then select “Card Management & Rewards” and choose “Controls & Alerts.”
To edit debit card alerts in online banking, simply navigate to “Debit Cards,” then select “Card Management & Rewards” and “Controls & Alerts.” For the mobile app, tap “Cards” at the bottom of your screen, then “Controls & Alerts.”
We know how important it is to act quickly when your debit card is lost, stolen or misplaced. Luckily, debit card controls can be used to temporarily freeze (or enable) your card, set alerts or set card controls such as blocking all international transactions or setting dollar amount limits. All alerts and controls take effect immediately upon updating. This also means if you end up finding your card, it can easily (and quickly) be reactivated!
Note: If you feel your card is lost or stolen and you are unable to locate it, please contact us so we can permanently close the card and issue you a new one.
To unlock your debit card in online banking, navigate to “Debit Cards,” then choose “Card Management & Rewards” and “Card Is On.” For the mobile app, select “Cards” and “Card Is On.”
Show off your style with custom debit cards! You can even cheer on your home team with a My School Spirit card, and we’ll donate $10 to your local school. Order yours online, or stop by any location!
Travel. Cash back. Gift cards. Whatever you love, it’s easy to earn rewards, just by using your Gate City Bank debit card. And it’s totally free!
It’s easy to receive your debit card, featuring tap and pay! Order a custom card online or stop by any location to get your debit card instantly.