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happy young couple holds phones on a sunny day while enjoying debit card controls

Breathe Easy With Debit Card Controls.

Stay in control! With Gate City Bank, you can freeze your debit card in seconds if it’s lost or stolen, set your own spending limits and stay protected.

Debit Card Controls at Your Fingertips.

Managing your debit card is simple and secure – right from our mobile app or online banking. Whether your card is misplaced or you need to set spending limits, you can quickly adjust settings anytime, anywhere. Plus, you can:

  • Monitor activity

  • Receive alerts to approve each transaction

  • Freeze your card in seconds

  • Block transactions based on specific types of businesses

  • Regionally limit spending, so only transactions within a specified radius will be allowed

  • And more!

You Should Meet Jack.

Debit Card FAQs:

When it comes to setting up debit card controls, we make creating limits, receiving alerts, freezing funds and turning your debit card on and off easy! To get started in online banking, navigate to “Debit Cards” and choose “Card Management & Rewards.” If you’re using our mobile app, simply tap “Cards.”

With debit card controls, you can easily set limits, receive alerts and freeze funds so that no transactions will be approved (aside from recurring payments). You can also set blocks based on:

  • Block International Transactions: In-store transactions for your card outside your home country will be blocked.
  • My Region: This limits the use of a card within a specified radius. In-store transactions attempted outside that radius will be blocked.
  • Merchant: Block transactions for a card based on specific types of businesses.
  • Transaction: Easily block transactions for a card based on the transaction type.
  • Amount: Set a limit for the transaction amount for a card. Transactions higher than the designated limit will be blocked.
  • My Location: When your primary device and the store location do not match, in-store transactions will be blocked. (Note: This is only available in the mobile app.)

To adjust your debit card controls, simply navigate to “Debit Cards” in online and mobile banking, then select “Card Management & Rewards” and choose “Controls & Alerts.”

To edit debit card alerts in online banking, simply navigate to “Debit Cards,” then select “Card Management & Rewards” and “Controls & Alerts.” For the mobile app, tap “Cards” at the bottom of your screen, then “Controls & Alerts.”

We know how important it is to act quickly when your debit card is lost, stolen or misplaced. Luckily, debit card controls can be used to temporarily freeze (or enable) your card, set alerts or set card controls such as blocking all international transactions or setting dollar amount limits. All alerts and controls take effect immediately upon updating. This also means if you end up finding your card, it can easily (and quickly) be reactivated!

Note: If you feel your card is lost or stolen and you are unable to locate it, please contact us so we can permanently close the card and issue you a new one.

To unlock your debit card in online banking, navigate to “Debit Cards,” then choose “Card Management & Rewards” and “Card Is On.” For the mobile app, select “Cards” and “Card Is On.”

Young smiling woman with long pink hair, ordering a custom debit card from Gate City Bank on her phone in downtown Fargo, ND

Custom Debit Cards

Show off your style with custom debit cards! You can even cheer on your home team with a My School Spirit card, and we’ll donate $10 to your local school. Order yours online, or stop by any location!

Laughing couple hugging on a windy beach after redeeming Gate City Bank debit card reward points for free airfare

Debit Card Rewards

Travel. Cash back. Gift cards. Whatever you love, it’s easy to earn rewards, just by using your Gate City Bank debit card. And it’s totally free!

Two young women ordering a new Gate City Bank custom debit card while looking at design options together on mobile

Order a Debit Card

It’s easy to receive your debit card, featuring tap and pay! Order a custom card online or stop by any location to get your debit card instantly.