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FARGO, ND – For the fourth consecutive year, Gate City Bank has made Forbes’ list of World’s Best Banks, claiming the #3 spot in the U.S. for 2024.
According to Forbes, this prestigious recognition is in response to the bank going above and beyond to deliver excellent service, innovative solutions and overall satisfaction. This is especially true when it comes to addressing evolving consumer expectations, such as those associated with having access to a healthy mix of self-service and team-member-assisted banking opportunities.
Forbes assembled the World’s Best Banks list by partnering with market research firm Statista, and the results are based on a worldwide survey of more than 49,000 banking customers across 33 countries. The 403 banks that ranked were evaluated by survey participants in categories such as overall customer service, digital services, terms and conditions, financial advice and, of course, trust.
“At Gate City Bank, we’re incredibly thankful to be recognized by Forbes as one of the nation’s leading financial institutions,” said Kevin Hanson, President & CEO. “We continue to forge ahead as a safe, strong and secure bank, thanks to our amazing team members, who truly have a passion for fulfilling our core purpose – to create a better way of life for customers, communities and one another every day.”
Whether it’s constantly innovating in multiple areas, providing unlimited company time to volunteer with a charity that hits close to home, fostering a workplace culture that’s based around having fun, regularly giving back to communities or promoting diversity and growth, Gate City Bank truly provides a better way of life, and it comes from empowering team members to make a difference.
Plus, everything team members do is shaped by the bank’s Principles of High Standards:
Give back to communities by making an impactful difference through volunteerism and philanthropic giving.
Exceed expectations by going above and beyond. Listen, delight, enhance and personalize experiences from beginning to end across all channels for customers, communities and team members.
Lead with integrity, honesty and innovation to maintain financial leadership with competitive products, services and experiences.
Explore and be curious about new possibilities to create and foster innovation that supports strategic goals.
Act with a sense of urgency to proactively initiate positive change, allowing Gate City Bank to remain the financial leader.
Be accountable to high standards of compliance and risk mitigation through the successful execution of policies, procedures, processes and applicable laws and regulations.
Forbes also recognized Gate City Bank’s innovative products and services. The bank is disrupting the industry through innovation that creates a better way of life for customers, communities and team members. Some examples include:
Additionally, Forbes took special notice of Gate City Bank’s heartfelt focus on community giving:
The bank also promotes team member empowerment, leadership diversity (70% of the bank’s leadership positions are held by women, for example) and an amazing workplace culture.
For over a century, Gate City Bank has been committed to helping customers, communities and team members create a better way of life. The bank’s leadership stands firm on that foundation, and the bank looks forward to making a difference through giving and innovation for years to come, while continuing to be one of the World’s Best Banks.
At Gate City Bank, we have a wonderful story to tell. It's aligned with our core purpose, focusing on investing in our customers, communities and team members. Learn more about us!
At Gate City Bank, our customers, communities and team members inspire everything that we are – they’re our people. Learn more about them through heartwarming stories and testimonials!
At Gate City Bank, giving back to the communities where we live and work is at the core of who we are. Learn about all the innovative ways we’re making a difference throughout North Dakota and central Minnesota.
1 Effective January 1, 2025: Enjoy free access at any Gate City Bank ATM, as well as at over 85,000 MoneyPass® and Allpoint® operated ATMs worldwide. Personal account customers can receive up to $250 in automatic fee refunds at out-of-network ATMs per year. Please see our Schedule of Fees for details.
