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How do I shop with points at Amazon.com?

  • Education Resources > Help Center > Debit Card FAQs > Debit Card Rewards

It’s easy! See how to redeem your debit card reward points anytime to pay for eligible purchases at Amazon.com.

How do I change my username or password?

  • Education Resources > Help Center > Online Services FAQs > Online Banking

Need to update your username or password? We’ve got you covered!

Can I pay my loan online?

  • Education Resources > Help Center > Online Services FAQs > Online Banking

Wondering if you can pay your loan online? We can help with that! Learn more.

How many accounts can I link to my debit card?

  • Education Resources > Help Center > Debit Card FAQs

How many accounts you can link to your debit card? There’s no limit! Learn more.

Does my current debit card have Tap and Pay capabilities?

  • Education Resources > Help Center > Debit Card FAQs

Wondering if your debit card has Tap and Pay capabilities? Find out in just seconds! Learn more.

How do I order a debit card?

  • Education Resources > Help Center > Debit Card FAQs

Wondering how to order your Gate City Bank debit card? It only takes a few steps!

How does mobile wallet work?

  • Education Resources > Help Center > Mobile Services FAQs > Mobile Wallet

Wondering how mobile wallet works? It’s easy! Learn more about how it uses contactless technology that allows your phone to complete transactions through nearby payment terminals.

Can I access online banking from outside the U.S.?

  • Education Resources > Help Center > Online Services FAQs > Online Banking

From contacting one of our helpful team members to utilizing a secure app, there are a couple of ways you can securely access your online banking from outside the U.S.

What happens if I don’t have enough money in my checking account to cover a bill?

  • Education Resources > Help Center > Online Services FAQs > Bill Pay

Wondering what happens if you don’t have enough money in your checking account to cover a bill? Learn more.

Why did I receive an account access restricted message when attempting to log in?

  • Education Resources > Help Center > Online Services FAQs > Online Banking

Wondering why you received an account access restricted message when attempting to log in? We’re here to support you! Learn more.