Search

Results Listing

What should I do if I sent a payment to the wrong payee/recipient?

  • Education Resources > Help Center > Online Services FAQs > Bill Pay

Wondering what to do if you sent a payment to the wrong payee? It happens! We can help.

Am I able to expedite a payment with online bill pay?

  • Education Resources > Help Center > Online Services FAQs > Bill Pay

Wondering if you’re able to expedite a payment with online bill pay? Great news – you can! Learn more.

What payment options are available with online bill pay?

  • Education Resources > Help Center > Online Services FAQs > Bill Pay

Wondering what payment options are available with online bill pay? We offer automatic and manual options! Learn more.

How are payments approved and delivered?

  • Education Resources > Help Center > Online Services FAQs > Bill Pay

Wondering how payments are approved and delivered? You’re in the right place! Learn more.

How long can I see online statements and notices?

  • Education Resources > Help Center > Online Services FAQs > Online Statements

If you’re wondering how long you’ll have access to online statements and notices, we can shed some light!

What does loan-to-value mean?

  • Education Resources > Help Center > Loan FAQs > Home Equity Loans

Do you know what loan-to-value (LTV) means? Find out here!

Will I incur a charge or penalty in the event of a mortgage escrow account shortage?

  • Education Resources > Help Center > Loan FAQs > Mortgage Loans

Wondering if a mortgage escrow account shortage comes with a penalty? We’ve got good news for you! Learn more.

What will happen to my round-up transfer if I return an item purchased with my debit card?

  • Education Resources > Help Center > Saving FAQs > Simply Save

Wondering what happens to round-up transfers when you return items you purchased? You’re in the right place! Learn more.

When are round-up funds deposited?

  • Education Resources > Help Center > Saving FAQs > Simply Save

Need to know when Simply Save round-up funds are deposited? We can help! Learn more.

What is the difference between a savings account and a money market savings account?

  • Education Resources > Help Center > General Banking FAQs > Checking and Savings Accounts

Want to know the difference between savings and money market savings accounts? We can help! Learn more.