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What are fraud text alerts?

  • Education Resources > Help Center > Security and Fraud FAQs > Fraud Protection

Have you heard about our fraud text alerts? They’re a super convenient way to receive detailed notifications in the event suspicious activity is detected on your Gate City Bank debit card!

How can I set up a savings link to avoid overdraft fees?

  • Education Resources > Help Center > General Banking FAQs > Overdrafts

Interested in setting up a link to your savings account to avoid overdraft fees? Let’s go!

What is phishing?

  • Education Resources > Help Center > Security and Fraud FAQs > Fraud Protection

Want to learn more about what phishing is? You’re in the right place!

How secure are online applications?

  • Education Resources > Help Center > Security and Fraud FAQs > Security

How secure are our online applications? You’ll love the answer! Learn more.

What are the benefits of remote deposit capture?

  • Education Resources > Help Center > Business FAQs > Remote Deposit Capture

Interested in the benefits of remote deposit capture? Learn more!

When will business customers receive a debit or credit for an ACH batch?

  • Education Resources > Help Center > Business FAQs > ACH Origination

Want to know when business customers receive a debit or credit for an ACH batch? We can shed some light! Learn more.

How will I know if my mobile deposit is declined?

  • Education Resources > Help Center > Mobile Services FAQs > Mobile Check Deposit

Wondering how you’ll know if your mobile deposit is declined? We can shed some light! Learn more.

How secure is mobile deposit?

  • Education Resources > Help Center > Mobile Services FAQs > Mobile Check Deposit

Wondering if mobile deposit is secure? It most certainly is! Learn more.

What is my mobile deposit limit?

  • Education Resources > Help Center > Mobile Services FAQs > Mobile Check Deposit

Wondering what your dollar limit is for mobile deposit? We can help!

Is my information secure?

  • Education Resources > Help Center > Mobile Services FAQs > Zelle

Wondering if it’s safe to use Zelle®? (Spoiler alert: It is!) Learn more.