Recent Fraud Alerts

At Gate City Bank we take the security of your personal and financial information very seriously and take every precaution possible to protect it. Be aware of recent fraudulent activities listed below.

Potential Exposure of ATM & Check Card Information  

We are aware that ATM & Check Card data may have been potentially exposed at the companies listed below. Gate City Bank is committed to protecting you:

  • We have a Fraud Detection Center that monitors your ATM and Check Card for potential fraud 24 hours a day, 7 days a week and can recognize fraudulent purchases because they are generally made outside of your normal spending pattern. Fraudulent transactions are likely to be denied, you are not liable for any unauthorized transactions, and Gate City Bank will reimburse you.
  • We recommend that you monitor your account and contact us immediately if fraudulent transactions are discovered.  Download our CardValet app to monitor activity on your card, receive transaction alerts and turn your ATM & Check Card “on” or “off” to help protect against fraud.
  • If Gate City Bank’s Fraud Detection Service identifies fraudulent activity, they will contact you at the number you have provided us. Please contact us with your cell phone number if you haven’t provided it, for timely communication if needed.
PostedCompanyInformation
August 17, 2018 Federal Bureau of Investigation View Details
June 28, 2018 Phone Scam View Details
May 15, 2018 Chili's View Details
October 19, 2017 Catholic United Financial View Details
September 8, 2017 Equifax View Details
February 10, 2017 Arby's Restaurant Group, Inc. View Details