We're Here For You.
If you are affected by the federal government shutdown, please call us at 800-423-3344 or 701-293-2400, send us an email at firstname.lastname@example.org or visit one of our 36 locations.
At Gate City Bank, we are taking this situation very seriously, and want to help ensure there is minimal financial impact to our customers. We will work with you to find a solution - we may be able to help you with extending your payment on a loan, honoring currently scheduled closing dates, or working around potential overdraft situations. In addition, we are now offering a personal loan* as an option to government employees that need assistance during the shutdown. This is a short-term loan with no fees or interest, designed to alleviate any delayed paychecks due to the shutdown.
If you have a specific question regarding:
- Status of a Mortgage, Business or Personal Loan – Please reach out to your lender, or contact our Customer Service Center at 1-800-423-3344 or 701-293-2400.
- Loan Payment – Please reach out to Payment Services at 701-293-2543 or 877-243-0827.
- Financial Difficulties – Please reach out to Property Management and Lending Solutions at 1-800-423-3344, ext. 6506.
*Personal Loan is available to qualified borrowers. Available to government employees affected by the shutdown. Must provide most recent paystub for income and employment verification. Up to $5,000 per person. This is a single pay loan, meaning there are no payments until the final due date. For example, if you take a loan for $1,000, you will make a one-time payment of $1,000 at the end of the loan. 0% Interest Rate. No Fees.